Eliminating hidden losses caused by weak in-store execution
A supplier was facing underperforming sales, although internal reporting suggested that listing and stock levels were in place.
- 25% of listed SKUs were physically missing from shelf, despite appearing as “in stock” in the store system
- Planogram compliance was only 60%, with products often compressed or moved to lower shelves
- Backroom stock was not being transferred to shelf on time due to internal replenishment issues
- Operational bottlenecks in the replenishment flow were identified, and a simple rapid-alert mechanism was defined together with the client’s team
- Store-level reaction time was significantly improved through corrective action on shelf execution
- In parallel, bottlenecks in the supply cycle were removed by optimizing the replenishment flow
- Execution deviations were clarified and alignment with agreed standards was restored
- Planogram compliance returned to 95% within the first 30 days
A direct 12–15% uplift in sales was achieved simply by restoring product availability at shelf.